by Scott, Manager of the Pizza A-Round
When you order a pizza, you enter into a contract.
99% of the time, that contract is honored by both parties. The pizzeria makes the pizza, the customer picks up the pizza. Pretty elementary. Happens every day, millions and millions of times all across Lankville (and sometimes in the islands).
But every so often, that contract breaks down. That voice on the other end– the one that said they’d be “carrying out” that pizza. Well, let’s just say that they don’t hold up their end of the bargain. That pizza never gets picked up. It sits on a counter waiting. And waiting. And waiting.
What’s to be done?
There are two philosophies on this. The first is that– hey– the employees of the pizzeria get themselves a free meal. Maybe somebody gets to take it home. Maybe it gets thrown out your car window at a homeless person at the end of your shift.
But me– I’ve never taken that philosophy. That ain’t how we do it at the Round– let’s just say that.
First, let’s look at the information available to you about your deadbeat customer. You got a phone number. That’s essential. Maybe you got a name. That’s secondary. You got some idea of where they live. After all, there ain’t nobody that’s gonna’ drive more than 20 minutes for a pie.
Now, you might be thinking– what the hell can I do with such minimal information.
The answer is a lot. If you got the right tools.
At the Round, we subscribe to a database that allows one to access in-depth information on just about anyone, provided that you’ve got a phone number. In the past, I wouldn’t even have told you that we had that database but the thing is, the guy that sold it to us– he’s dead. Killed in a challenge. Matter of fact, he was challenged twice in one evening, the story goes. But that’s neither here nor there.
Back to the database. You got the number, now you just plug it in and BAM- you got yourself an address. Not only that– but you can break down the details on the house itself. We’re talking square footage, number of stories, semi-detached or single family, all that shit.
And now it’s just a matter of making a plan. What will be your approach? Some people go straight for the front door– couple of loud fist knocks and a demand for payment. Me? I go for a side window and a knife in my mouth. I hold up the pizza. “WHAT ABOUT THIS, ASSHOLE?” I usually yell. Oh, it scares the living hell out of them.
Every place may have a slight variation on this technique. You can’t argue with the pie graphs that my boy Bri made up though. We get payment from 9 out of 10 deadbeats.
We ain’t no lightweights.
